DE

Event

Service Innovation [SS212595468]

Type
lecture (V)
Online
Term
SS 2021
SWS
2
Language
Englisch
Appointments
12

Lecturers

Organisation

  • Karlsruhe Service Research Institute

Part of

Literature

  • Cardoso, J., Fromm, H., Nickel, S., Satzger, G., Studer, R., & Weinhardt, C. (Eds.) (2015). Fundamentals of service systems (Vol. 12). Heidelberg: Springer.
  • Lusch, R. F., & Nambisan, S. (2015). Service innovation: A service-dominant logic perspective. MIS quarterly, 39(1), 155-175.
  • Christensen, C. M. (2013). The Innovator’s Dilemma - when new technologies cause great firms to fail. Boston, Massachusetts: Harvard Business Review Press.
  • Rogers, S. (2003). Diffusion of Innovations. 5. ed. New York: Free Press.
  • Vargo, S. L., Akaka, M. A., and Wieland, H. (2020). Rethinking the Process of Diffusion in Innovation: A Service-Ecosystems and Institutional Perspective, Journal of Business Research, 116(1), 526–534.
  • Chesbrough, H. W. (2011). Open services innovation - rethinking your business to grow and compete in a new era. 1. ed. San Francisco: Jossey-Bass.
  • Chesbrough, H. (2011). Open services innovation: Rethinking your business to grow and compete in a new era. John Wiley & Sons.
  • Enders, T., Benz, C., Schüritz, R., & Lujan, P. (2020). How to implement an open data strategy? Analyzing organizational change processes to enable value creation by revealing data. Proceedings of the 28th European Conference on Information Systems (ECIS).
  • Uebernickel, F., Brenner, W., Pukall, B., Naef, T., & Schindlholzer, B. (2015). Design Thinking: Das Handbuch. Frankfurt am Main: Frankfurter Allgemeine Buch.
  • Runco, M. A. (2014). Creativity: Theories and Themes: Research, Development, and Practice (2nd ed.). Amsterdam: Academic Press.
  • Stryja, C., Satzger, G. (2018). Digital nudging to overcome cognitive resistance in innovation adoption decisions. Service Industries Journal, 1-17.
  • von Briel, F., Davidsson, P., and Recker, J. 2018. Digital Technologies as External Enablers of New Venture Creation in the IT Hardware Sector, Entrepreneurship: Theory and Practice (42:1), 47–69.
  • Satzger, G., Benz, C.,  Böhmann, T., Roth, A. (2022). Servitization and Digitalization as Siamese Twins – Concepts and Research Agenda. To appear in: Edvardsson/Tronvoll (eds.): Handbook of Service Management.

Appointments

  • 15.04.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik
  • 22.04.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik
  • 29.04.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik
  • 06.05.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik
  • 20.05.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik
  • 10.06.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik
  • 17.06.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik
  • 24.06.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik
  • 01.07.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik
  • 08.07.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik
  • 15.07.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik
  • 22.07.2021 10:00 - 11:30 - Room: 11.10 Kleiner Hörsaal Elektrotechnik