Block
Intelligent CRM Architectures [T-WIWI-103549]
Type
Written examinationCredits
4.5Recurrence
Each winter termVersion
3Responsible
Organisation
- KIT-Fakultät für Wirtschaftswissenschaften
Part of
- Module Data Science: Advanced CRM | Industrial Engineering and Management (M.Sc.)
- Module Data Science: Advanced CRM | Economics Engineering (M.Sc.)
- Module Data Science: Advanced CRM | Information Systems (M.Sc.)
- Module Information Systems: Analytical and Interactive Systems | Information Systems (M.Sc.)
- Module Data Science: Advanced CRM | Information Engineering and Management (M.Sc.)
Events
| Course Number | Name | SWS | Type |
|---|---|---|---|
| WS19 2540525 | Intelligent CRM Architectures | 2 | lecture (V) |
| WS20 2540525 | Intelligent Agent Architectures | 2 | lecture (V) |
| WS19 2540526 | Übung zu Intelligent CRM Architectures | 1 | exercise (Ü) |
| WS20 2540526 | Übung zu Intelligent Agent Architectures | 1 | exercise (Ü) |
Exams
| Course Number | Name | Appointments |
|---|---|---|
| SS20 7900311 | Intelligent CRM Architectures | 02.03.2021 - 08:00 |
| SS20 7900311 | Intelligent CRM Architectures (Nachklausur WS 2019/2020) | 30.09.2020 - 09:30 |
Competence Certificate
This lecture will be offered for the last time in winter semester 2019/20.
Written examination (60 minutes) according to §4(2), 1 SPO. The exam is considered passed if at least 50 out of a maximum of 100 possible points are achieved. The grades are graded in five steps (best grade 1.0 from 95 points). Details of the grade formation and scale will be announced in the course.
A bonus can be acquired through successful participation in the practice. If the grade of the written examination is between 4.0 and 1.3, the bonus improves the grade by one grade level (0.3 or 0.4). The exact criteria for awarding a bonus will be announced at the beginning of the course.
Prerequisites
None
Recommendation
It is recommended to additionally review the Bachelor-level lecture "Customer Relationship Management" from the module "CRM and Servicemanagement".