Event

Service Innovation [SS202595468]

lecture (V)

SS 2020

Englisch

Cardoso, J., Fromm, H., Nickel, S., Satzger, G., Studer, R., & Weinhardt, C. (Eds.) (2015). Fundamentals of service systems (Vol. 12). Heidelberg: Springer.
Lusch, R. F., & Nambisan, S. (2015). Service innovation: A service-dominant logic perspective. MIS quarterly, 39(1), 155-175.
Christensen, Clayton M. (2013). The Innovator’s Dilemma - when new technologies cause great firms to fail. Boston, Massachusetts: Harvard Business Review Press.
Rogers, S. (2003). Diffusion of Innovations. 5. ed. New York: Free Press.
Chesbrough, H. W. (2011). Open services innovation - rethinking your business to grow and compete in a new era. 1. ed. San Francisco: Jossey-Bass.
Chesbrough, H. (2011). Open services innovation: Rethinking your business to grow and compete in a new era. John Wiley & Sons.
Uebernickel, F., Brenner, W., Pukall, B., Naef, T., & Schindlholzer, B. (2015). Design Thinking: Das Handbuch. Frankfurt am Main: Frankfurter Allgemeine Buch.
Runco, M.A. (2014). Creativity: Theories and Themes: Research, Development, and Practice (2nd ed.). Amsterdam: Academic Press.