EN

Modul

Information Systems & Digital Business: Servitization [M-WIWI-104913]

Leistungspunkte
9
Turnus
Jedes Semester
Dauer
2 Semester
Sprache
Deutsch
Level
3
Version
3

Verantwortung

Einrichtung

  • KIT-Fakultät für Wirtschaftswissenschaften

Bestandteil von

Teilleistungen

Identifier Name LP
T-WIWI-109939 Practical Seminar Servitization 4.5
T-WIWI-109816 Foundations of Interactive Systems 4.5
T-WIWI-109938 Digital Services 4.5
T-WIWI-111307 Digital Services: Foundations 4.5

Erfolgskontrolle(n)

Die Modulprüfung erfolgt in Form von Teilprüfungen nach § 4 Abs. 2 Nr. 1 – Nr. 3 SPO über Lehrveranstaltungen des Moduls im Umfang von insgesamt mindestens 9 LP.
Die Gesamtnote des Moduls wird aus den mit Leistungspunkten gewichteten Noten der Teilprüfungen gebildet und nach der ersten Nachkommastelle abgeschnitten.

Qualifikationsziele

Students

  • understand services from different perspectives and the concept of value creation in service systems
  • get familiar with concepts, methods and tools for the design, modelling, development and management of digital services and interactive systems 
  • understand the basic characteristics and effects of interactive systems as an integral element of digital services – theoretically grounded in reference disciplines such as psychology
  • get hands-on experience in conceptualizing and designing digital services and interactive systems in real use cases.

Voraussetzungen

Keine.

Inhalt

The “Information Systems & Digital Business” modules of the research groups of Prof. Dr. Alexander Mädche (Information Systems & Service Design), Prof. Dr. Gerhard Satzger (Digital Service Innovation) and Prof. Dr. Christof Weinhardt (Information & Market Engineering), offer a comprehensive overview on important topics of digitalization – blending aspects of digital interaction, digital services and the platform economy. 

Courses in this module cover the technical and economic aspects of digital services as well as the interaction of humans with information systems: 

  • Digital Services: The global economy is increasingly driven by services: in industrialized countries, nearly 70% of gross value added is achieved in the tertiary sector. For the design, development and the management of services traditional “goods-focused” concepts are often insufficient or inappropriate – even more so, if companies reap the ample opportunities to offer digital services. The course is centered around the concepts of joint value creation within service systems. It covers the theoretical background of services and service innovation, technical and economic aspects of cloud and cloud labor services as well as webservices. It focuses on the potential to leverage data for novel digital services and business models and to form dynamic and scalable service value networks. It comprises hands-on experience to conceive and build novel digital, cloud-based services.

  • Foundations of Interactive Systems: Advanced information and communication technologies (ICT) make interactive systems ever-present in the users’ private and business life. They are an integral part of E-Commerce portals or social networking sites as well as at the workplace, e.g. in the form of collaboration portals or analytical dashboards. Furthermore, with the ever-increasing capabilities of ICT, the design of human-computer interaction is becoming increasingly important. The aim of this module is to introduce the foundations, related theories, key concepts, and design principles as well as current practice of contemporary interactive systems. The students get the necessary knowledge to guide the successful implementation of interactive systems in business and private life.

Arbeitsaufwand

Gesamtaufwand bei 9 Leistungspunkten: ca. 270 Stunden. Die Aufteilung erfolgt nach den Leistungspunkten der Lehrveranstaltungen des Moduls (120-135h für die Lehrveranstaltungen mit 4,5 Leistungspunkten). Die Gesamtstundenzahl je Lehrveranstaltung ergibt sich dabei aus dem Aufwand für den Besuch der Vorlesungen und Übungen, sowie den Prüfungszeiten und dem zeitlichen Aufwand, der zur Erreichung der Lernziele des Moduls für einen durchschnittlichen Studenten für eine durchschnittliche Leistung erforderlich ist.