Modul

The assessment mix of each course of this module is defined for each course separately. The final mark for the module is the average of the marks for each course weighted by the credits and truncated after the first decimal.

Students

• know the motives for the application of knowledge management in organizations
• know the basic design dimensions of holistic knowledge management (organization, human, information technology, corporate culture)
• know the main group of IT systems for knowledge management and are able to describe the relevant application scenarios and basic operating modes of these systems
• know how to use the different IT systems for knowledge management in practice
• know the basic standards for the modeling of information and processes and are able to describe their formal structures
• know how to apply the different modeling languages
• know criteria to evaluate the success of knowledge management systems and are able to apply them to assess defined knowledge management scenarios

Lecture Semantic Web Technologien [2511310] is mandatory.

In modern companies the availability and usability of knowledge is an essential factor of success for central managerial tasks and duties such as the improvement of business processes, product innovation and the amelioration of customer satisfaction.

This module illustrates the typical problems of knowledge management in organizations and presents IT methods to approach these questions. The relevant groups of knowledge management systems are analyzed and expanded in the subject areas knowledge representation/semantic modeling and document management/groupware systems.

The workload is app. 270 hours.