Modul

The assessment is carried out as partial exams (according to Section 4 (2), 1-3 SPO), whose sum of credits must meet the minimum requirement of credits of this module. The assessment procedures are described for each course of the module separately.
The overall grade of the module is the average of the grades for each course weighted by the credits and truncated after the first decimal

Students

• understand the basics of the management of digital services applied on an industrial context
• gain an industry-specific insight into the importance and most relevant characteristics of information systems as key components of the digitalization of business processes, products and services
• are able to transfer and apply the models and methods introduced on practical scenarios and simulations.
• understand the control and optimization methods in the sector of service management and are able to apply them properly.

This module can only be assigned as an elective module.

This module aims at deepening the fundamental knowledge of digital service management in the industrial context. Various mechanisms and methods to shape and control connected digital service systems in different industries are discussed and demonstrated with real life application cases.

None

The total workload for this module is approximately 270 hours. For further information see German version.