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Success is assessed through the preparation of written documentation, a presentation of the results of the practical components carried out and active participation in the discussions (in accordance with §4(2), 3 SPO).

Please note that a practical component such as conducting a survey or implementing an application is also part of the regular scope of the course in addition to the written documentation. Please refer to the course description for the respective tasks.

The overall grade is made up of the weighted components (e.g. documentation, oral presentation, practical work and active participation). The weighting of these components for the grade will be announced at the beginning of the course.

Knowledge of Service Innovation Methods is assumed. Therefore it is recommended (but not mandatory) to attend the course Service Innovation [2540468] beforehand.

Due to the project work, the number of participants is limited and participation requires knowledge about models, concepts and approaches that are taught in the Service Innovation lecture. Having taken the Service Innovation lecture or demonstrating equivalent knowledge is a prerequisite for participating in this Practical Seminar. Details for registration will be announced on the web pages for this course.

The seminar is not offered regularly.